EXCELLENCE ON REPEAT
Subscribe to a range of most loved beauty mainstays, delivered right to your door on timing tailored to your routine.
ROUTINE ESSENTIALS/
Cancel, pause, or edit any time.
Cassis
Taupe
Crystal Clear
Travertine
Bordeaux
Pearl
Ice
Spice
Cleansing Duo
15ml
Cell Rejuvenating Priming Moisturizer with TFC8®
15ml
Cell Rejuvenating Power Serum with TFC8®
Spice
No. 01
Neutral
Subscription FAQs
How does the subscription program work?
Our subscription program allows you to easily replenish your beauty mainstays.
Products on subscription are 5% off.
Your commitment to excellence deserves flexibility. You can effortlessly tailor your subscriptions to your precise needs at any time.
How do I sign up for subscriptions?
On the product page for a item available for subscription, select Auto-Replenishment Options, choose your desired frequency, add to your bag, and checkout.
Can I return or exchange my subscription order?
Please contact our customer support team at support@victoriabeckhambeauty.com to initiate a return.
Can I use a promo code with my subscription order?
We are unable to combine a promo code with the subscription discount.
How do I change, skip, or cancel my subscription order?
Log into your account on victoriabeckhambeauty.com and select subscriptions to manage your subscription order. You can:
• Change your shipping address
• Change your billing address
• Change your next order date
• Change your subscription frequency
• Skip your upcoming order
• Update quantity
• Add additional product to your order
• Edit payment method
• Cancel your subscription
• Re-activate your subscription
Is there a deadline to make changes to my order?
All orders are processed at 12am EST on the scheduled order date.
To modify your order, log into your account on victoriabeckhambeauty.com and select on subscription. Changes must be made prior to 11:59pm EST the day before your scheduled order date. For example, if your next order is scheduled for 4/17, changes should be made by 4/16.
How do I edit my shipping address?
Log into your account on victoriabeckhambeauty.com, select subscriptions and then select shipping. From there, you can make the necessary edits to your address.
How will I know when my order will ship?
We'll send you an email reminder before your order ships. You will also receive SMS reminders if you are subscribed to text alerts. You can also log into your account at victoriabeckhambeauty.com anytime to review your scheduled deliveries.
How often will my orders ship?
You are in control. You can effortlessly tailor your subscriptions to your precise needs at any time.
You can choose to receive your products every 2, 3, or 4 months.
How does billing work?
Your designated payment method selected at checkout will be charged on the recurring order date selected when you signed up for your subscription.
How do I change my charge date?
Log into your account at victoriabeckhambeauty.com, select subscriptions and then select edit. From there, you can select your next charge date and update.
If I change my charge date, will it change my order frequency?
Changing your charge date and changing your order frequency are different actions. If you'd like to change both charge date and frequency, you can do so separately from the subscriptions page in your account.
Subscription Policy/
Cancellation Policy: Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions: When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders: When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy: When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.