Delivery and Returns

What is your Return Policy?

You may return a product within 30 days of the purchase date. Returns may be subjected to handling fees.

The following items are not eligible for return unless they arrive damaged or defective:

  • Gift Cards
  • Fragrance Discovery Set
  • Gifts with purchase
  • Final sale items
  • Used items

Returns are only accepted for products purchased directly from the Victoria Beckham Beauty online store. If you purchased one of our products at a retail location, please contact them directly to initiate your return.

How do I initiate a return?

Vist our self-service Returns Portal here, or contact our Customer Service at to initiate your return.

Do you offer free shipping?

We are pleased to provide the following options for complimentary standard shipping for members of The V-Suite Loyalty program:

  • GBP: orders over £40
  • USD & CAD: orders over $50
  • EUR: orders over €65
  • AUS & NZD: orders over $80

Free standard shipping will automatically be applied to your cart when signed into your account and the requirements are met. 

Learn more about The V-Suite here.

Where do you ship?

We currently ship to the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Guernsey
  • Ireland
  • Isle of Man
  • Italy
  • Japan
  • Jersey
  • Liechtenstein
  • Luxembourg
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Spain
  • Sweden
  • Switzerland
  • United Arab Emirates
  • United Kingdom
  • United States

If you do not see your preferred country above, we do not operate or ship to that location at this time. We're hoping to expand soon and encourage you to check back for updates!

Are Duties and Taxes included?

If you're ordering from a country outside the United States, the price you see at checkout includes all duties and taxes, so no additional charges will be incurred upon delivery.*

Please remember to select the correct currency in the top right hand corner of our website for accurate shopping cart display.

*Orders exceeding $150 CAD may incur additional fees.