Delivery and Returns

What is your Return Policy?

Returns can be made within 30 Days from delivery.

Victoria Beckham Beauty is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Victoria Beckham Beauty is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.

How do I initiate a return?

Contact our Customer Service at support@victoriabeckhambeauty.com to initiate your return.

Do you offer free shipping?

GBP Storefront: Free Standard shipping on orders over Ā£40

USD, CAD, Storefront: Free Standard shipping on orders over $50

EUR Storefront: Free Standard shipping on orders over ā‚¬50

AUS Storefront: Free Standard shipping on orders over $80

Do you ship to the US?

Yes we do ship to the US from our NJ based distribution center. Standard Shipping is 3 to 7 working days at $5 and orders over $50 get free Standard Shipping is offered. 2-Day shipping is offered for orders received before 1pm EST at $15 and delivers in 2 working days. Next Day is offered for orders received before 1pm EST at $25 and delivers the next working day.

All delivery times are estimates and start from the date of dispatch. We will endeavor to send your order out as quickly as possible, but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

Please note the following are our observed 2021 holidays for our warehouse and will not be considered working days:

  • New Year's Day: January 1st
  • President's Day: February 22nd
  • Memorial Day: May 30th
  • Independence Day: July 4th
  • Labor Day: September 5th
  • Thanksgiving Day: November 24th & November 25th
  • Christmas Day: December 26th

Do you ship to the U.K.?

Yes we do ship to the UK from our UK based distribution center.Ā Standard Shipping is 2 to 5 working days at Ā£5, and orders over Ā£50 get free Standard Shipping is offered. Expedited Shipping is 1 to 2 working days and offered for orders received before 1pm EST at Ā£15.

All delivery times are estimates and start from the date of dispatch. We will endeavor to send your order out as quickly as possible, but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

Please note the following are our observed 2022 holidays for our UK warehouse (only applies to orders placed in GBP) and will not be considered working days:

  • New Year's Day: 1 January
  • Good Friday: 15 April
  • Easter: 18 April
  • May Bank Holiday: 2 May
  • Spring Bank Holiday: 2 June
  • Queen's Platinum Jubilee: 3 June
  • Summer Bank Holiday: 29 August
  • Christmas Day: 25 December
  • Christmas Bank Holiday: 26 DecemberĀ 

Do you ship internationally?

We ship internationally from our USD and EUR Storefront. We ship internationally from our NJ based distribution center. Shipping rates are calculated at checkout based upon destination.

All delivery times are estimates and start from the date of dispatch. We will endeavor to send your order out as quickly as possible, but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

The goods will be imported on behalf of the consignee/buyer. The consignee authorizesĀ VB Beauty (US) LLCĀ to import the goods on his behalf. Further, the consignee/buyer agrees may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

What countries do you ship?

From our USD based storefront, we ship to any of the following countries:

Australia,
Austria,
Belgium,
Canada,
Denmark,
Finland,
France,
Germany,
Ireland,
Italy,
Japan,
Netherlands,
Sweden,
Switzerland,
United Arab Emirates,
United Kingdom,
United States

From our GBP based storefront, we only ship to the United Kingdom.

From our EUR based storefront, we ship to any of the following countries:

Australia,
Austria,
Belgium,
Denmark,
Finland,
France,
Germany,
Ireland,
Italy,
Netherlands,
Sweden,
Switzerland,
United Kingdom,
United States

We are actively working towards expanding our operations and anticipate being available in additional countries in the near future.

Are Duties and Taxes included?

For orders placed in USD and CAD with delivery within country, there are no duties but sales tax is calculated at the time of checkout.

For orders place in USD with delivery outside of the United States, duties, taxes, and shipping are calculated at the time of checkout.

For orders place in GBP, EUR, and AUD, duties and VAT is included in the price.